Need help creating a innovative impressive landing page? I could help design and create an awesome landing page for you.
With the popularity of mobile apps and sites. You can rest assured that all my sites are mobile friendly.
Got a Mobile App? I could help bring your designs to life and assist you in launching it in the Apple and Android App Stores.
Customer Service calls from customers to resolve, educate, follow-up and respond to questions about Quotit Rates, Plans and benefits. Answered emails from internal and external customers regarding website discrepancies on existing accounts. Resolved and distributed tickets to team members in plan maintenance department. Coordinated and managed rates and benefits information for Health, dental and Medicare Insurance products. Work closely with customer service on a daily basis to resolve urgent tickets. Created Error Trend tracking reports for management on a weekly, monthly and Quarterly basis. Helped to build large carriers on internal Microsoft Access Databases. Worked closely with Carrier Relations team to build new carriers for customer’s websites.
Responsible for deliveries before set route on a daily basis. Performed special pickups for customers before set route. Practiced careful defensive driving techniques to attain and maintain a perfect safety record. Maintained perfect driving records of delivery schedule customer issues and location notes to keep management adequately informed.
Provided customer service to large bank customers. Reviewed and resolved customer tickets. Collaborated with other departments, for the proper scheduling and shipping of approved Office printer devices. Performed a high volume of data entry into MS access databases. Helpdesk duties, Trouble-shoot issues with customers over the phone. Created workflow charts for printer repair technicians to install and repair physical office printers. Created Daily and weekly reports to management about office printer tickets resolved and any trends for future issues.
CompTIA A+ Certified Computer Repair Technician License # COMP001000655405, Microsoft Certified Professional License # 2845201
"I love creating and developing website's and mobile apps that no one has seen before. I've always had idea's that are innovative. I love the challenge of bringing an idea to life. I'm a hard worker and team player. I'll do whatever it takes to get the job done.